Frequently Asked Questions

• Children aged 2 and under are free.
• Strollers are not allowed in the Realms, as there are many stairs and small spaces.  We do have a small area where strollers can be parked.  If you have a body carrier, that would be best.

• You will need something to leave as collateral (1 per group) to borrow a kindle.  We suggest a Driver’s license, phone or car keys.

• After about a 10-15 minute tutorial in the Realms, your time begins and you are given 60 minutes to complete  your quest.

• Nope.

• Note: We are most busy on Saturdays, especially if it is raining.

• Our least busy hours of the day are around 5 or 6 p.m. when everyone is going out to eat dinner.

• We take our last group AT closing!

Our insurance policy states you must be 16 or older.

• Yes, we still require the same admission. The game enhances your experience but not playing does not take away from the visual buffet that this fantasy labyrinth offers. Wizard Quest is like a fantasy museum where art is abundant throughout the realms. It truly is a visual treat.

• There are several differences. Magi Quest requires that you purchase a wand in order to participate in their quest. Wizard Quest admission includes a portal pass for everyone. Magi Quest is geared towards smaller children, it is more like a well-themed playground. Although Wizard Quest has a quest geared towards smaller children, our main quest was created for adults, with children in mind. Wizard Quest is very challenging and gives you the feeling of true exploration. We provide several hidden entrances and secret passages. Magi Quest also uses a lot of digital video in their displays. Wizard Quest creates most of our characters in 3D. Wizard Quest is like a fantasy museum that will provide a visual treat similar to Disney’s themed areas.

• Yes, Wizard Quest is open year-round. November-February we are open Friday –Monday and closed Tuesday, Wednesday and Thursday.

• This is the only Wizard Quest in the world, also the first of its kind anywhere.

We offer a military discount to whoever presents a military ID. Also, we offer a local discount to guests who present a valid local ID.

You redeem your passport to savings tickets at any of the passport ticket booths located in the Wisconsin Dells. The closest ticket booth to our location is a block and a half up Broadway Street.

Because the Wizard Quest experience encompasses a variety of experiences and obstacles it appeals to and is best won by teams with a wide range of ages, excluding very young children. Parents with mostly young children are encouraged to choose the Dragon Quest where they are looking for Dragons to help them free the Wizards. Older children will be engaged in puzzle finding and riddle solving. Our quests are also enjoyed by adults, young and older. We design our quests for adults, with children in mind.

Wizard Quest is not meant to be scary. We are not a haunted house, we are geared towards families. However it is dark in places and can be scary for very young children.

One of the fun things about Wizard Quest is that this is YOUR adventure. You choose where you want to go and what you want to enter. There are advantages for having someone in your group who is willing and able to go into these areas, as it will increase your chances of freeing the wizards.

We recommend something comfortable and sturdy shoes.   You will be crawling, climbing swimming in a ball pit.  We do not recommend flip flops, sun glasses as they can get lost in the ball pit.  Swim suits are not allowed unless fully covered.

 We recommend HotelsCombined

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