Know before you Go

Frequently Asked Questions

Helpful things to know before you visit!


  • How long does Wizard Quest take?

    You are given 120 minutes to complete your quest


  • Do I need a reservation?

    No. we do not accept reservations.  You can come anytime of the day we are open.  You will will not be playing the game alone, there will be other groups in there with you.  Our slowest times are during meal times when others would be out eating.  On especially busy days, (holdiays, weekends or rainy days) there might be a wait to enter. 

  • Are toddlers Free? Are strollers allowed?

    Two years old and under are free.  Strollers are not allowed in the realms.

  • What age groups like Wizard Quest best?

    Because the Wizard Quest experience encompasses a variety of experiences and obstacles, it appeals to and is best won by teams with a wide range of ages, excluding very young children. Parents with mostly young children are encouraged to choose the easiest quest.  Older children will be engaged in puzzle-finding and riddle-solving. Our quests are also enjoyed by adults, young and older. We design our quests for adults, with children in mind. Wizard Quest is not meant to be scary. We are not a haunted house; we are geared towards families. However, it is dark in places and can be scary for very young children.

  • Where should I park?

    Parking is free behind our building, in our parking lot.  You can also park on the street in front of or to the side of our building.  Parking on the street is metered, but is free from October 1st-March31st.

  • What should I wear?

    We recommend wearing comfortable clothing and sturdy shoes for climbing and crawling.  Swimsuits are not allowed unless they are fully covered.  We do not recommend heavy handbags or backpacks. 

  • Do I have to pay if I don't play the game?

    Yes, we still require the same admission for everyone in a group who is playing the game. The game enhances your experience, but not playing does not take away from the visual buffet that this fantasy labyrinth offers. Wizard Quest is like a fantasy museum where art is abundant throughout the realms. It truly is a visual treat.

  • Why do I have to be 16 to enter alone?

    Our insuance policy states that you must be at least 16 or older to play the game without an adult. (18 or older) 

  • What are the differences between Magiquest and Wizard Quest?

    There are several differences. Magi Quest requires that you purchase a wand in order to participate in their quest and are geared towards smaller children; it is more like a well-themed playground.  Wizard Quest was created for adults, with children in mind. Wizard Quest is very challenging and gives you a feeling of true exploration. We provide several hidden entrances and secret passages. Magi Quest also uses a lot of digital video in their displays. Wizard Quest creates most of our characters in 3D. Wizard Quest is like a fantasy museum that will provide a visual treat similar to Disney’s themed areas.

  • Are there other WQ locations?

    This is the only Wizard Quest in the world, and it’s the first of its kind anywhere.

  • Where do I redeem the Passport to Savings coupon?

    You redeem your passport to savings tickets at any of the passport ticket booths located in the Wisconsin Dells. The closest ticket booth to our location is a few blocks away, also on Broadway.


  • Are you open year round?

    Yes, Wizard Quest is open year-round.  

    We are open Daily Mid March through October. 

    November  through Mid March, we are open Friday –Monday and closed Tuesday, Wednesday and Thursday.

  • Are you looking for hotels in Wisconsin Dells?

    We receommend HotelsCombined

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