Frequently Asked Questions

  • What is Wizard Quest?
    • Wizard Quest is the cutting edge fusion of a story-driven app game and a 13,000 sq. ft. magical wonderland. It is packed with secret passageways, physical obstacles, endearing illusions, and over-the-top artistry. Wizard Quest is a one-of-a-kind experience that brings visitors back again and again.

  • What do I need to bring with me?
    • You will need a drivers license (1 per group) to borrow a kindle.

  • What are the prices for Wizard Quest?
    • Adults are $14.99 and children ages 5-11 are $10.99 and children 4 and under are admitted free.  The purchase of 1 UV flashlight per group is highly recommended.  The flashlight is $4.99 and is yours to keep.

  • How long does Wizard Quest take?
    • After about a 10-15 minute tutorial in the Realms, your time begins and you are given 60 minutes to complete  your quest.

  • Do I need to make a reservation? When is the best time to come?
    • Nope.

    • Note: We are most busy on Saturdays, especially if it is raining.

    • Our least busy hours of the day are around 5 or 6 p.m. when everyone is going out to eat dinner.

    • We take our last group AT closing!

  • What do I do at Wizard Quest?
    • Whatever you do, don’t do it alone or you will FAIL!

    • As a quester, you must use your powers of observation and exploration to uncover the mysteries of the Quadrasphere, the land that encompasses the four realms: Earth, Air, Fire, and Water.  You are given questions to answer, riddles to solve, doors to unlock, mazes to traverse, and physical barriers to overcome to get the lines of a spell you need to complete your quest. You need to work as a group and the kindle is where you enter your answers.

  • Why do I have to be 16 or older to go in by myself?
  • Our insurance policy states you must be 16 or older.

  • Do I have to pay if I don’t play the game?
    • Yes, we still require the same admission. The game enhances your experience but not playing does not take away from the visual buffet that this fantasy labyrinth offers. Wizard Quest is like a fantasy museum where art is abundant throughout the realms. It truly is a visual treat.

  • What is the difference between Wizard Quest and Magi Quest?
    • There are several differences. Magi Quest requires that you purchase a wand in order to participate in their quest. Wizard Quest admission includes a portal pass for everyone. Magi Quest is geared towards smaller children, it is more like a well-themed playground. Although Wizard Quest has a quest geared towards smaller children, our main quest was created for adults, with children in mind. Wizard Quest is very challenging and gives you the feeling of true exploration. We provide several hidden entrances and secret passages. Magi Quest also uses a lot of digital video in their displays. Wizard Quest creates most of our characters in 3D. Wizard Quest is like a fantasy museum that will provide a visual treat similar to Disney’s themed areas.

  • Are you open year-round?
    • Yes, Wizard Quest is open year-round. In the winter we are open Friday –Monday.

  • Are there other Wizard Quest locations?
    • This is the only Wizard Quest in the world, also the first of its kind anywhere.

  • Do I have to buy your wand?
  • You do not purchase a wand, you receive a portal pass.

  • What type of discounts do you have? Senior Citizen, AAA, Local?
  • We offer a military discount to whoever presents a military ID. Also, we offer a local discount to guests who present a valid local ID.

  • Where do I redeem the Passport to Savings coupons?
  • You redeem your passport to savings tickets at any of the passport ticket booths located in the Wisconsin Dells. The closest ticket booth to our location is a block and a half up Broadway Street.

  • Is Wizard Quest scary?
  • Wizard Quest is not meant to be scary. We are not a haunted house, we are geared towards families. However it is dark in places and can be scary for very young children.

  • What age group likes Wizard Quest best?
  • Because the Wizard Quest experience encompasses a variety of experiences and obstacles it appeals to and is best won by teams with a wide range of ages, excluding very young children. Parents with mostly young children are encouraged to choose the Dragon Quest where they are looking for Dragons to help them free the Wizards. Older children will be engaged in puzzle finding and riddle solving. Our quests are also enjoyed by adults, young and older. We design our quests for adults, with children in mind.

  • Are children Free? Can I bring in a stroller?
    • Children aged 4 and under are free.
    • We do not recommend bringing strollers, as there are many stairs and small spaces.  If you have a body carrier, that would be best.

     

  • Does everyone have to go through the slides, ball pits, and mirror maze?
  • One of the fun things about Wizard Quest is that this is YOUR adventure. You choose where you want to go and what you want to enter. There are advantages for having someone in your group who is willing and able to go into these areas, as it will increase your chances of freeing the wizards.

     

  • What are your business hours?
  • We are open year-round but do have a special winter and holiday schedules. We are currently open every day from 9am-11pm.  The last group is taken at closing.

  • What should I wear
  • Yes, you purchase the glow sticks and/or UV flashlights so you get to keep them.

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